Privacy Policy

Name and Contact Details of the Data Controller (Art. 13 para. 1 lit. a GDPR)‍
‍Norbert Köck
‍Steinergasse 15I-39037 Maranza/Mühlbach (BZ), Italy
‍PEC Email: norbert.koeck@pec.sbb.it‍
‍Website: www.alpsalpaca.info

Introduction
‍Thank you for your interest in Alps Alpaca. Protecting your personal data is very important to us. Below you will find detailed information on how we process your data in compliance with the General Data Protection Regulation (GDPR).

Purposes and Legal Basis of Data Processing (Art. 13 para. 1 lit. c GDPR)
‍We process your personal data based on your consent (Art. 6 para. 1 sentence 1 lit. a GDPR), for the performance of a contract (Art. 6 para. 1 lit. b GDPR), and on the basis of our legitimate interests (Art. 6 para. 1 lit. f GDPR), always balancing your rights and interests accordingly.

Use of Content
‍Unless otherwise stated, all content on www.alpsalpaca.info is protected by copyright. Any use beyond personal consultation requires the prior written consent of the owner.

Third-Party Links
‍Our website may contain links to external third-party websites. We have no control over the content of those sites and therefore assume no liability for such external content. The respective site operators are responsible. At the time of linking, no illegal content was identifiable. If any legal violation becomes known, we will immediately remove the link.

Consent
‍By using our website, you agree to this privacy policy and the associated data processing terms.

Information We Collect
‍We collect personal data that you provide directly to us. This may include:
- Your name, email address, phone number
- The content of your message or inquiry
- Any attachments or additional details you voluntarily provide

Purposes of Data Processing
‍We use your personal data for the following purposes:
- Operating and maintaining our website
- Improving and personalizing our services
- Analyzing website usage
- Developing new services and features
- Communicating with you for customer support and updates

Legal Bases for Data Processing
‍Data processing is conducted based on:
- Your explicit consent (Art. 6 para. 1 lit. a GDPR)
- Contractual necessity (Art. 6 para. 1 lit. b GDPR)
- Legitimate interests (Art. 6 para. 1 lit. f GDPR)
If you would like more information about our balancing of interests, please feel free to contact us.

Recipients of Personal Data
‍Your data may be shared with the following categories of service providers:
- Web hosting providers
- Advertising and analytics platforms
- Customer service and communication tools

International Data Transfers
‍Transfers to countries outside the EU/EEA will only occur when appropriate safeguards under Art. 46
GDPR are in place. Copies of these safeguards are available upon request.

Your Data Protection Rights
You have the right to:
- Access your personal data
- Request rectification or deletion
- Restrict processing
- Object to processing
- Data portability (under certain conditions)

Right to Withdraw Consent
‍You may withdraw your consent at any time. The withdrawal does not affect the lawfulness of processing based on consent before its withdrawal.

Right to Lodge a Complaint
‍You have the right to file a complaint with your local data protection authority. More information can be found on their respective websites.

Requirement to Provide Data
Certain personal data may be necessary for the use of specific features or services on our website.

Automated Decision-Making and Profiling
‍We do not use automated decision-making or profiling that has legal or similarly significant effects on you.

Changes to This Privacy Policy
‍We reserve the right to update this privacy policy at any time. The latest version will always be available on this page.

Contact
‍If you have any questions about this privacy policy or how we handle your data, please contact us via the contact methods provided on our website.